Returns
Returns & Exchanges
What to do if something arrives damaged, or you've changed your mind.
Damaged or defective items
If a piece arrives damaged or with a defect, contact us within 48 hours of delivery with photos of the issue, and we'll arrange a repair, replacement, or refund.
Change of mind
Because many pieces are made or sourced to order, we handle change-of-mind returns on a case-by-case basis — reach out and we'll do our best to find a fair solution.
Custom pieces
Custom or made-to-order pieces are final sale once production has started, except in the case of a defect.